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Whooz Online (Hubz) and DigiChat access difficulties
Some people are able to log onto the Hubz system (by clicking on the "Whooz Online" button in the upper right hand corner), but are unable to enter the chat room (accessed in the Hubz menu that appears when you click on the "Whooz Online" button). There are a few reasons for this.
First, it depends upon what version of Java Virtual Machine you are running on your computer. Some versions will only allow Hubz to function; others will allow both the Hubz system and the Chat room to function. The Chat room, by virtue of its complexity, requires a more recent and advanced Java Virtual Machine. You might want to make sure that your browser is fully updated and contains all the necessary Java support.
Second, the Hubz system and the Chat room use different ports when they try to enter your computer. Hubz uses port 6789; the Chat room system uses ports 58396 and 8396. If you are behind a firewall, these ports must be open for the Hubz and DigiChat java script to enter and function. Obviously, if your 6789 port is open and the others are not, the Hubz system will work, and the DigiChat chat room will not.
Hope this helps.
Some people are able to log onto the Hubz system (by clicking on the "Whooz Online" button in the upper right hand corner), but are unable to enter the chat room (accessed in the Hubz menu that appears when you click on the "Whooz Online" button). There are a few reasons for this.
First, it depends upon what version of Java Virtual Machine you are running on your computer. Some versions will only allow Hubz to function; others will allow both the Hubz system and the Chat room to function. The Chat room, by virtue of its complexity, requires a more recent and advanced Java Virtual Machine. You might want to make sure that your browser is fully updated and contains all the necessary Java support.
Second, the Hubz system and the Chat room use different ports when they try to enter your computer. Hubz uses port 6789; the Chat room system uses ports 58396 and 8396. If you are behind a firewall, these ports must be open for the Hubz and DigiChat java script to enter and function. Obviously, if your 6789 port is open and the others are not, the Hubz system will work, and the DigiChat chat room will not.
Hope this helps.
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